Website Privacy Policy

WestCare Home Health Services (“WestCare,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy applies to information collected through our primary website, including service inquiry forms, contact pages, and general browsing.

Purchases made through our online store are governed by our separate Online Store Privacy Policy.

1. Information We Collect

• Contact Information: Name, email address, phone number, and mailing address submitted through forms.
• Service Inquiry Information: Information voluntarily provided regarding home health care needs.
• Health-Related Information: If submitted through intake forms, collected only with your consent and used solely for service evaluation purposes.
• Automatically Collected Data: IP address, browser type, device information, and usage data collected via cookies and analytics tools.

2. How We Use Your Information

• To respond to service inquiries and provide requested information
• To evaluate eligibility for home health services
• To communicate important updates
• To improve website performance and user experience
• To comply with legal and regulatory requirements

3. Health Information & Confidentiality

If you submit health-related information through our website, it is treated confidentially and used solely for evaluating or coordinating care services.

While we implement reasonable safeguards, submission of information through online forms is not a substitute for secure medical record systems.

4. Cookies & Analytics

Our website uses cookies and similar technologies to improve functionality and analyze visitor behavior. Cookies may also support advertising and remarketing services.

You may disable cookies in your browser settings; however, some features of the site may not function properly.

5. Sharing of Information

• Service Providers: We may share information with trusted vendors who assist in operating our website or delivering services.
• Legal Compliance: We may disclose information when required by law or legal process.
• Business Protection: To protect our rights, users, or the public.

We do not sell or rent personal information for monetary compensation.

6. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information. Our website uses SSL encryption to secure data transmission.

However, no internet transmission method is 100% secure.

7. Your Rights & Choices

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Opt out of marketing communications
• Request deletion of personal information, subject to legal obligations

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of changes.

10. Contact Information

Effective Date: February 23, 2026